Terms & Conditions

Acceptance of terms

By browsing this website, requesting a quote, or placing an order with NEXPLAYA, you agree to these Terms & Conditions and our Refund & Returns Policy. If you do not agree, please do not use the site or submit an order.

Orders and quotes

All quotes are valid for 14 days unless otherwise stated. A binding order is created when we accept your purchase order or proforma confirmation and issue an order acknowledgment. We reserve the right to decline or limit orders for any reason, including product availability, accuracy concerns, or suspected unauthorized resale.

• Minimum order values may apply and will be noted on your quote.
• Customized or logoed orders require approved artwork and signed confirmation before production.
• Changes to confirmed orders must be requested in writing within 24 hours.

Payment terms

Approved wholesale accounts operate on Net 15 terms unless a different agreement is in place. Credit-card and new-account orders must be paid before shipment. Wire transfer and ACH instructions are provided on the invoice. Overdue accounts may be placed on hold, and future shipments may require prepayment.

Pricing and taxes

All prices are in Indian rupees (INR) and exclude shipping, handling and applicable taxes unless explicitly stated. Buyers are responsible for providing valid tax-exemption documentation before invoicing. Prices are subject to change without notice; confirmed orders are locked at the quoted price.

Shipping and delivery

All shipments are FOB our shipping point. Title and risk of loss transfer to the buyer when the carrier takes possession. Delivery estimates are provided as a courtesy and are not guaranteed. Claims for visibly damaged shipments must be noted with the carrier at delivery and reported to us within 48 hours.

Returns

Returns and refunds are governed exclusively by our Refund & Returns Policy. Wholesale buyers must obtain a Return Authorization number before returning any goods.

Limitation of liability

To the maximum extent permitted by law, NEXPLAYA's liability for any claim arising from a purchase is limited to the amount paid for the affected items. We are not liable for indirect, incidental, consequential, or lost-profit damages, even if advised of the possibility.

Intellectual property

All NEXPLAYA branding, product photography, copy, designs and website content are owned by NEXPLAYA or its licensors and are protected by copyright and trademark law. Buyers receive no license to use our intellectual property except as necessary to resell physical products in the ordinary course of business.

Account and acceptable use

Buyers must provide accurate account information and keep login credentials secure. You may not use automated tools to scrape our site, reverse engineer our pricing systems, or resell digital assets, quotes or accounts.

Governing law

These terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. Any dispute shall be resolved exclusively in the state or federal courts located in Wilmington, Delaware.

Changes to these terms

We may update these Terms & Conditions at any time. The current version will be posted on this page with an effective date. Continued use of the site or placement of orders after changes constitutes acceptance.